Shipping Policy
Last Updated: July 28, 2026
At Ytteron System, we are committed to processing and delivering your orders as efficiently as possible. This Shipping Policy outlines our shipping procedures, estimated delivery times, and important information regarding domestic and international shipments. By placing an order through our website, you agree to the terms described in this Shipping Policy.
Orders are generally processed within 1–3 business days after payment has been successfully received and verified. Orders are processed Monday through Friday, excluding weekends and public holidays. During periods of high demand, promotional events, or holidays, processing times may be extended. If there is a significant delay in processing your order, we will notify you using the contact information provided during checkout.
Once your order has been processed, it will be shipped using one of our trusted shipping partners. Shipping methods may vary depending on the destination, package size, and availability of carrier services. A shipping confirmation email containing tracking information will be sent once your order has been dispatched. Please allow up to 48 hours for tracking information to become active after shipment.
Estimated delivery times are provided as a general guideline and are not guaranteed. Actual delivery times may vary due to destination, carrier operations, customs clearance, weather conditions, public holidays, or other circumstances beyond our reasonable control.
Estimated delivery times are as follows:
- France: 2–5 business days
- European Union: 4–10 business days
- United Kingdom: 5–10 business days
- United States & Canada: 7–15 business days
- Australia & New Zealand: 8–18 business days
- Other International Destinations: 10–20 business days
Shipping charges are calculated during checkout based on the destination, package weight, dimensions, and selected shipping method. All applicable shipping costs will be displayed before your order is completed. From time to time, Ytteron System may offer promotional shipping discounts or free shipping on qualifying orders. Such offers are subject to the terms and conditions displayed at the time of purchase.
For international shipments, customers are solely responsible for any customs duties, import taxes, value-added tax (VAT), brokerage fees, or other government charges imposed by the destination country. These charges are not included in the product price or shipping cost unless explicitly stated. Customs inspections may also cause delivery delays that are beyond our control.
Customers are responsible for providing a complete and accurate shipping address at the time of purchase. Ytteron System is not responsible for delays, failed deliveries, or additional shipping costs resulting from incorrect or incomplete shipping information supplied by the customer. If a package is returned to us because of an incorrect address or an unsuccessful delivery attempt, additional shipping charges may be required before the package can be reshipped.
Risk of loss and ownership of products transfer to the customer upon delivery of the shipment to the shipping carrier, unless otherwise required by applicable law. While we carefully package every order, Ytteron System is not responsible for delays, loss, or damage caused by third-party shipping carriers after the package has been dispatched. However, we will make reasonable efforts to assist customers in resolving shipping-related issues whenever possible.
If your package arrives damaged or you receive the wrong item, you must notify us within 7 days of the recorded delivery date. Please provide your order number together with clear photographs of the packaging and the affected product. We will review your claim and, where appropriate, arrange a replacement, exchange, or refund in accordance with our Returns & Refunds Policy.
If your tracking information indicates that your order has been delivered but you cannot locate the package, please first check with household members, neighbors, building management, or the shipping carrier. If the package remains missing, contact us promptly so we can assist in initiating an investigation with the carrier. Please note that claims for packages confirmed as delivered by the carrier may be subject to the carrier's policies and procedures.
Orders may only be canceled before they have entered the fulfillment or shipping process. Once an order has been processed or shipped, it cannot be canceled and will instead be subject to our Returns & Refunds Policy, where applicable.
Ytteron System reserves the right to modify this Shipping Policy at any time without prior notice to reflect changes in shipping practices, carrier services, legal requirements, or business operations. Any updates will become effective immediately upon publication on this page. We encourage customers to review this Shipping Policy periodically before placing an order.
If you have any questions regarding this Shipping Policy or require assistance with your shipment, please contact us using the information below.
Ytteron System
117 Chemin des Tourterelles
01280, France
Email: oliver.kiel@nova-publishing.com
Thank you for choosing Ytteron System. We appreciate your business and are committed to delivering your FPV drone parts, components, and accessories with reliable service, secure packaging, and professional customer support.